Terms & Conditions

I'm A House Head is a lifestyle and apparel brand operated by HouseHead Media Partners Inc., a Maryland-based corporation in the United States.

Our official online store, www.imahousehead.com, offers original apparel and merchandise inspired by house music, cultural expression, and the global House Head community.

Throughout these Terms & Conditions, "we," "us," and "our" refer to HouseHead Media Partners Inc., operating the I'm A House Head brand.

By creating an account, placing an order, or using interactive features of our website, you agree to these Terms & Conditions to the extent permitted by applicable law.

If you do not agree with these terms, please refrain from placing an order or using the applicable features.

These terms should be read together with our Privacy Policy, Return & Refund Policy, and any additional policies or product-specific conditions clearly disclosed at the time of purchase.

Nothing in these terms is intended to remove or restrict consumer rights that cannot legally be waived.

Our website is intended for customers who can lawfully enter into purchase agreements.

By placing an order, you represent that you are legally permitted to complete the transaction or have the necessary permission from a parent or legal guardian.

You agree to:

• Provide accurate and current information when ordering or creating an account.

• Use the website only for lawful purposes.

• Respect our intellectual property and the rights of other users.

• Avoid activities that may compromise website security or interfere with normal operations.

• Refrain from fraudulent transactions, unauthorized access, or misuse of our services.

We may restrict access to website features or decline transactions reasonably associated with fraud, security threats, or violations of these terms, subject to applicable law.

I'm A House Head creates apparel and lifestyle merchandise celebrating the heritage, energy, and individuality of house music culture.

Our offerings may include:

• Hoodies and T-shirts.

• Tote bags and selected accessories.

• Signature Collection designs.

• City Series merchandise.

• Exclusive releases and limited-edition collections.

Each product page is intended to provide relevant information about the product, including available sizes, colors, designs, descriptions, and pricing.

Product Images & Appearance

We make reasonable efforts to display our products accurately.

However, actual colors and visual details may vary slightly due to screen settings, lighting, photography, and normal manufacturing variations.

Product images may include lifestyle photography, digital mockups, or close-up design presentations. The product description and available options identify the merchandise being offered.

We encourage customers to review product specifications, size information, and available images before purchasing.

Availability & Limited Releases

Some products may be offered in limited quantities or for a limited period.

Availability is subject to change, and placing an item in a shopping cart does not reserve inventory.

If an item becomes unavailable after an order is placed, we will contact you to discuss available options, including an appropriate refund.

We will not substitute a materially different product without your agreement.

Unless otherwise stated, prices displayed on our website are in United States Dollars (USD).

We aim to provide accurate prices, product descriptions, and promotional information.

Product prices and available promotions may change over time. Any changes will not retroactively alter an accepted order without the customer's agreement, except where applicable law permits otherwise.

Pricing Accuracy

If we identify an obvious pricing or listing error before accepting an order, we may correct the information and notify the customer.

If an error is discovered after an order has been accepted, we will contact the customer regarding the appropriate resolution rather than unilaterally charging a higher amount.

Sales Tax & Additional Charges

Applicable sales tax, shipping fees, and other disclosed charges are calculated during checkout based on the order and delivery information.

Customers will have an opportunity to review the order total before completing payment.

Promotional Offers

Discounts, promotional codes, and special offers may have specific eligibility requirements, expiration dates, product exclusions, or usage limitations.

Any material conditions will be disclosed with the applicable offer.

Unless an offer expressly states otherwise, multiple promotional codes may not be combined.

We want the checkout experience to be straightforward, secure, and reliable.

Placing an Order

When placing an order, you are responsible for reviewing your selected products, sizes, colors, quantities, billing information, and shipping address.

After checkout, you may receive an automated email acknowledging that your order has been submitted.

An automated acknowledgment does not necessarily mean that the order has been accepted or dispatched.

An order becomes accepted when we expressly confirm acceptance or begin fulfillment, subject to applicable law.

Payment Processing

Payments are processed through the payment methods and secure third-party payment services made available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment providers may conduct verification, authorization, and fraud-prevention checks in accordance with their own terms and privacy practices.

We do not intend to store complete payment card numbers or card security codes in our own website database.

Order Review & Cancellation

We may contact customers to verify information or resolve concerns involving:

• Payment authorization.

• Suspected fraudulent activity.

• Material product listing errors.

• Product availability.

• Incomplete or invalid delivery information.

Where we cannot fulfill an order, we will provide notice and an appropriate refund in accordance with applicable law.

Order Changes

If you need to update or cancel an order, contact us as soon as possible at [email protected].

We will make reasonable efforts to assist before fulfillment or shipment. Changes may no longer be possible once an order has entered the shipping process.

Your additional rights regarding delayed or unfulfilled orders remain unaffected.

We work to process and deliver customer orders accurately and within the shipping timeframes communicated during checkout.

Shipping Destinations

Available shipping destinations are determined by the delivery options presented on our website at the time of purchase.

Orders can be completed only for destinations supported by our current shipping arrangements.

Shipping Costs

Shipping charges are calculated or disclosed during checkout.

Any free-shipping promotion, minimum order threshold, geographic restriction, or other eligibility requirement will apply only as clearly advertised and confirmed during checkout.

Processing & Delivery Times

Order processing time and carrier transit time are separate stages of delivery.

Estimated arrival dates may depend on product availability, order volume, destination, and carrier operations.

We will use reasonable efforts to meet any shipping commitment communicated when an order is placed.

Shipping Delays

If we cannot ship an order within the promised timeframe, we will provide the applicable notice and offer customers the opportunity to consent to a delay or cancel for an appropriate refund, as required by law.

When no shipping timeframe has been stated, applicable federal shipping requirements will govern.

Tracking & Delivery Concerns

When tracking information is available, it may be provided through email or the customer's order details.

Customers should ensure that shipping addresses are accurate and complete.

If your order is missing, delayed, damaged, or marked delivered but not received, please contact us promptly so we can investigate and assist with an appropriate resolution.

For additional details, please refer to the shipping information provided on our website.

Customer satisfaction and transparent return procedures are important to us.

Eligible purchases may be returned or exchanged under our published Return & Refund Policy.

That policy explains:

• Return eligibility and applicable deadlines.

• Product condition requirements.

• Size and color exchanges.

• Final Sale and other disclosed exclusions.

• Return shipping responsibilities.

• Refund processing procedures.

• Damaged, defective, missing, or incorrect items.

Our return requirements and any product-specific exceptions will be disclosed as required before purchase.

Please review the Return & Refund Policy before completing your order.

Nothing in these Terms & Conditions limits your statutory rights or available remedies for merchandise that is defective, incorrectly supplied, or otherwise subject to mandatory consumer protection laws.

For return assistance, contact [email protected] with your order number.

Some website features may allow customers to create an account to manage personal details, view orders, or simplify future purchases.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for informing us promptly if you suspect unauthorized account access.

You agree to provide accurate contact, billing, and delivery information.

We may take reasonable steps to protect account security, including requesting verification or temporarily restricting access when suspicious activity is detected.

Customers may also be able to place orders without creating an account, depending on the checkout options available.

Personal information collected through website accounts, orders, and customer communications is handled as described in our Privacy Policy.

The creative identity of I'm A House Head is central to our business.

Unless otherwise stated, the original designs, artwork, logos, brand elements, product photography, written content, graphics, and other materials appearing on our website are owned by HouseHead Media Partners Inc. or used with permission from their respective rights holders.

These materials may be protected by copyright, trademark, and other intellectual property laws.

Permitted Personal Use

Visitors may browse our website and view its content for personal, non-commercial purposes.

Unauthorized Commercial Use

Without appropriate written authorization, you may not:

• Reproduce, distribute, or commercially exploit our original artwork or designs.

• Copy or sell merchandise using protected I'm A House Head branding.

• Use our logos, trademarks, product photography, or creative assets in a misleading or unauthorized commercial manner.

• Present yourself or another business as officially affiliated with or endorsed by I'm A House Head without authorization.

Purchasing a product does not transfer ownership of the intellectual property incorporated into its design.

House Music Culture & Artist References

Our designs celebrate house music and its cultural history.

References to music, cities, genres, DJs, events, or cultural movements do not automatically indicate sponsorship, licensing, collaboration, or endorsement by any referenced person, organization, or event.

Any official collaboration or licensed product will be identified as such.

We respect the intellectual property rights of other creators and expect our community to do the same.

For intellectual property concerns, contact [email protected].

We value authentic feedback from our customers and community.

If our website allows product reviews, testimonials, photographs, or other customer-submitted material, you are responsible for ensuring that your submissions are lawful, truthful, and do not violate the rights of others.

You agree not to submit content that is fraudulent, misleading, threatening, discriminatory, unlawful, or intentionally harmful.

Ownership of Your Content

You retain ownership of original material you submit.

By voluntarily submitting a public review or other content for display on our website, you grant us a non-exclusive, royalty-free license to display, reproduce, and format that content for operating and presenting the website, subject to applicable law and our Privacy Policy.

Separate permission may be requested for uses beyond the original submission context, such as featuring a customer's photograph in a promotional campaign.

Authenticity & Fairness

We may moderate content for relevance, security, legal compliance, and appropriate community standards.

We do not prohibit honest negative reviews simply because they express dissatisfaction.

We will not knowingly present fabricated customer experiences as authentic reviews or require a positive rating in exchange for an incentive.

We believe honest feedback strengthens our community and helps us serve customers better.

You may not use our website in a manner that harms its operation, security, customers, or business.

Prohibited activities include:

• Attempting unauthorized access to website systems or user accounts.

• Introducing malware, malicious scripts, or disruptive technology.

• Conducting fraudulent purchases or payment activity.

• Using automated systems to overload or interfere with website operations.

• Impersonating another person or misrepresenting an affiliation.

• Using website content for unlawful commercial exploitation.

• Interfering with another customer's ability to use the website.

We may investigate suspected misuse and take reasonable action, including restricting access or reporting unlawful activity to appropriate authorities.

Any action will be consistent with applicable law.

Our website may integrate or link to services provided by independent third parties.

These may include payment processors, shipping carriers, social media platforms, analytics services, or other technical providers.

Third-party services may operate under separate terms, privacy notices, and security practices.

We are not responsible for independently operated websites or services outside our control, except to the extent responsibility is imposed by applicable law.

We encourage customers to review relevant third-party policies when using external services.

The inclusion of a third-party link does not necessarily indicate sponsorship or endorsement.

We make reasonable efforts to maintain an accurate, secure, and accessible shopping experience.

However, website availability may occasionally be affected by maintenance, technical interruptions, internet connectivity, or circumstances outside our reasonable control.

Website Information

We seek to provide accurate information, but we cannot guarantee that every website feature will operate without interruption or that all non-material errors will be absent.

We reserve the right to correct website information and maintain our systems, while respecting the terms of accepted orders and applicable consumer rights.

Limitation of Liability

To the extent permitted by applicable law, HouseHead Media Partners Inc. will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or unavailability of the website, where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other matter for which liability cannot legally be excluded.

Nothing in this section limits mandatory consumer remedies, legally protected payment rights, or obligations relating to defective, undelivered, or misrepresented merchandise.

Any limitations of liability apply only to the extent permitted by applicable law.

These Terms & Conditions are governed by the laws of the State of Maryland, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

We believe customer concerns should be handled fairly and constructively.

If you experience a problem with an order, payment, product, or service, we encourage you to contact our customer support team first.

We will make reasonable efforts to investigate and resolve the issue.

If a dispute cannot be resolved informally, it may be pursued in a court of competent jurisdiction, subject to applicable law.

These terms do not require mandatory private arbitration and do not remove any legal rights or remedies that cannot lawfully be waived.

If any provision of these terms is determined to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

As our brand develops, we may revise these Terms & Conditions to reflect operational improvements, new products, website functionality, or legal requirements.

Updated terms will be published on this page with a revised date.

Material changes will be communicated when required by applicable law.

Changes will not retroactively reduce rights associated with an already accepted purchase, except as permitted by law.

For additional information, please review our:

• Privacy Policy

• Return & Refund Policy

• Shipping & Delivery Information

Contact Information

I'm A House Head
Operated by HouseHead Media Partners Inc.
Baltimore, Maryland, United States

Customer Support: [email protected]
Official Website: www.imahousehead.com

For questions regarding these Terms & Conditions, your order, or our website, please contact our customer support team.

Rooted in culture. Built on respect.

At I'm A House Head, we believe lasting relationships are built through authenticity, fairness, and trust. These principles guide not only our designs but also how we serve the community that inspires them.