Privacy Policy

I'm A House Head is a lifestyle and apparel brand operated by HouseHead Media Partners Inc., a Maryland-based corporation in the United States.

Inspired by the global house music community, our brand offers original apparel and merchandise, including hoodies, T-shirts, tote bags, and exclusive collections celebrating music, identity, and culture.

This Privacy Policy applies to our official website, www.imahousehead.com, and to personal information we receive through related online purchases, customer inquiries, email subscriptions, and brand communications.

Throughout this policy, "we," "us," and "our" refer to HouseHead Media Partners Inc., operating under the I'm A House Head brand.

By interacting with our website, you may provide information that helps us fulfill your orders, respond to your requests, and deliver a reliable shopping experience. We are committed to handling that information responsibly and transparently.

We collect information that is reasonably necessary to operate our online store, provide customer support, and improve your experience.

Information you provide directly

When you place an order, create an account, join our mailing list, or contact us, we may collect:

• Contact Information: Name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, selected sizes and colors, quantities, order history, and delivery instructions.

• Account Information: Login credentials and account preferences if you choose to register.

• Customer Communications: Messages, inquiries, feedback, and information you provide through our contact forms or customer support channels.

• Subscription Information: Your email address and communication preferences when you sign up for product announcements, collection releases, or promotional updates.

Information collected automatically

When you browse our website, certain technical information may be collected, including:

• IP address, browser type, device type, and operating system.

• Pages visited, website navigation activity, and referring websites.

• Session information, shopping cart activity, and cookie identifiers.

• Approximate location inferred from your IP address.

Information from service providers

We may receive transaction confirmations, delivery updates, fraud-prevention information, and other information needed to complete purchases or provide customer support.

The information collected depends on how you interact with our website and which features are active.

We use personal information for legitimate business operations and purposes permitted by applicable law.

Order Processing & Fulfillment

To process purchases, confirm payments, prepare products, coordinate shipping, and communicate order status.

Customer Service

To answer questions, manage customer inquiries, resolve order concerns, and assist with returns or exchanges.

Website & Account Management

To maintain shopping carts, manage customer accounts, support checkout functionality, and improve website reliability.

Brand Communications

To share product launches, Signature Collection releases, City Series updates, exclusive drops, and community-related announcements when you have subscribed or when otherwise permitted by law.

Security & Fraud Prevention

To help identify suspicious activity, protect transactions, prevent unauthorized access, and maintain website security.

Legal & Business Obligations

To maintain necessary business records, meet applicable tax and accounting requirements, resolve disputes, and comply with lawful requests.

We aim to collect and use only the information reasonably necessary for these purposes.

Protecting your payment information is an important part of our online shopping experience.

Payments made through our website are processed using the secure third-party payment services available at checkout.

When you complete a purchase, the payment provider may collect and process information such as your payment card details, billing information, transaction amount, and payment authorization data.

Our store generally receives the information needed to confirm and administer your purchase, such as payment status, transaction references, and limited payment-method details.

We do not intend to collect or retain complete payment card numbers or card security codes in our own store database.

Payment providers may process information under their own privacy notices and security policies.

For information about refunds, cancellations, or exchanges, please review our separate Return & Refund Policy.

We share personal information only when reasonably necessary to provide our services, operate our business, or comply with applicable law.

Depending on the services used, information may be shared with:

Payment Processing Providers

To authorize payments, manage transactions, process refunds, and help prevent fraud.

Shipping & Fulfillment Partners

To prepare, package, ship, and deliver merchandise to the address you provide.

Website Hosting & Technical Providers

To host our online store, maintain website functionality, provide technical support, and protect our systems.

Email & Communication Providers

To deliver customer inquiries, order-related communications, account notifications, and subscribed email updates.

Analytics & Marketing Providers

If enabled, these services may help us understand website performance, measure campaigns, or deliver relevant promotions. Their use of cookies and other technologies is described in the next section.

Legal & Regulatory Authorities

When disclosure is required by law, necessary to protect legal rights, or reasonably needed to prevent fraud or misuse.

We do not sell customer mailing lists to data brokers. Certain advertising technologies, if enabled, may involve data sharing that is treated as a sale or sharing under applicable privacy laws. Where required, we will provide the relevant notices and choices.

We expect service providers handling information on our behalf to use it for authorized purposes and apply appropriate safeguards.

Our website uses cookies and similar technologies to support essential shopping functions and improve the browsing experience.

Cookies are small data files stored on your device when you visit a website.

Depending on the features enabled, we may use the following categories:

Essential Cookies

These support shopping carts, checkout functionality, account sessions, website security, and other necessary features.

Preference Cookies

These help remember selections or settings that make your visits more convenient.

Analytics Cookies

If analytics services are enabled, these may help us understand website traffic, page performance, and how visitors interact with our store.

Advertising & Marketing Cookies

If advertising tools are enabled, these may help measure campaign performance and show relevant content across digital platforms.

You can manage many cookies through your browser settings. Where required, we will provide additional consent or preference controls for non-essential technologies.

Disabling certain cookies may affect shopping cart functions, checkout, or other website features.

Our use of cookies and tracking technologies may change as our website develops. We will update our disclosures as appropriate.

I'm A House Head is built around more than apparel. Our community brings together individuals who share a passion for house music, cultural expression, and original design.

If you subscribe to our email updates, you may receive communications about:

• New product designs and collection releases.

• Exclusive Signature Collection drops and City Series launches.

• Special offers, selected promotions, and product availability.

• Brand announcements and house music community initiatives.

Your participation is your choice.

You can unsubscribe from promotional emails at any time using the unsubscribe option included in those messages or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending essential service messages, such as order confirmations, account notifications, or information relating to an existing purchase.

We do not intend to add customers automatically to promotional mailing lists solely because they have made a purchase.

When you interact with us through platforms such as Instagram, Facebook, TikTok, or other social networks, your activity may also be subject to the privacy policies of those platforms.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining appropriate business records, resolving disputes, preventing fraud, and satisfying applicable legal obligations.

Retention periods may vary by the type of information, operational requirements, and applicable law.

For example, purchase records may need to be retained longer than an unanswered general inquiry or an inactive marketing subscription.

When information is no longer required, we seek to delete, anonymize, or otherwise securely dispose of it, subject to legitimate retention requirements and technical limitations.

How we protect information

We are committed to applying reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

These measures may include restricted access to customer data, secure account management, website maintenance, and appropriately secured payment integrations.

Access to customer information should be limited to authorized personnel and service providers with a legitimate business need.

Although we work to protect personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We respect your ability to make informed decisions about your personal information.

Depending on your location and applicable privacy laws, you may have rights to:

Access Your Information

Request information about the personal data we maintain about you.

Correct Inaccurate Information

Ask us to review and correct inaccurate personal information.

Request Deletion

Request the deletion of personal information, subject to applicable legal and business retention requirements.

Receive a Copy of Your Information

Request a portable copy of certain information where required by applicable law.

Manage Marketing Preferences

Unsubscribe from promotional emails and update your communication preferences.

Manage Cookies & Certain Data Uses

Control cookies through available browser or website settings and exercise applicable rights to opt out of certain targeted advertising, sales, or sharing of personal information.

Exercise Your Rights Without Discrimination

Where applicable law provides privacy rights, we will not unlawfully discriminate against you for exercising those rights.

Residents of certain U.S. states, including Maryland, may have additional rights under applicable state privacy laws when those laws apply to our business and its processing activities.

To submit a privacy request, contact [email protected].

We may request reasonable information to verify your identity before responding to a request involving personal data. We will review and respond to valid requests in accordance with applicable law.

Our website and online shopping services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without any consent required by applicable law.

If we learn that we have collected such information in violation of applicable law, we will take appropriate steps to delete it.

Parents or legal guardians who believe that a child has provided personal information to us may contact [email protected].

Our website may include links to third-party websites, social media platforms, payment services, or external content.

These third parties operate under their own terms and privacy practices. We encourage visitors to review their privacy notices before sharing information with them.

HouseHead Media Partners Inc. operates from the United States. Some service providers may process or store information in other locations, depending on their infrastructure and services.

Where personal information is transferred across jurisdictions, we will take steps required by applicable privacy laws.

This Privacy Policy applies to the information handled by our business and does not replace the privacy policies of independent third-party services.

As I'm A House Head grows, our website, products, technologies, and business operations may evolve.

We may update this Privacy Policy to reflect changes in our practices, services, legal requirements, or security procedures.

When changes are made, the revised policy will be posted on this page with an updated revision date.

If a change materially affects how we use personal information, we will provide additional notice or obtain consent where required by applicable law.

We encourage visitors to review this page periodically.

Your trust is important to us, and we welcome questions about how your personal information is handled.

For privacy inquiries, data requests, or concerns regarding this policy, please contact:

I'm A House Head
Operated by HouseHead Media Partners Inc.
Baltimore, Maryland, United States

Email: [email protected]
Website: www.imahousehead.com

We will review your inquiry and make reasonable efforts to respond promptly.

Culture connects us. Trust keeps us together.

At I'm A House Head, our commitment to community extends to the way we respect and protect the information you share with us.